- Purchase: 💳 Upon purchase, customers will receive a downloadable link to access the digital photograph. The link will be active for a limited period, and customers are encouraged to download their purchase within this timeframe.
- Return and Refund: 🔁 Due to the digital nature of the photographs, returns or exchanges are generally not accepted. However, if there is a technical issue preventing the customer from downloading or accessing the photograph properly, they should contact support@elhamlens.com for assistance. Refunds or replacements will be considered on a case-by-case basis.
- Support: 📞 For any issues related to the purchase, download, or use of the photograph, customers can reach out to support@elhamlens.com for assistance.